·Business data analysis from different dimension such as customer master, contract, stage, modality, etc.·Facilitate project-related communications between WuXi XDC and key client for commercial and budget matters.·Assists project manager in invoice planning, revenue reconciliation, communication with key clients.·Draft and implement commercial transaction policy & procedure, working instructions and guidelines.·Fully execute the effective SOPs according to the organizational and work flow changes.·Customer credit and account receivable support.·Drive and lead CS operational efficiency improvement projects to achieve commercial and operational excellence.·Other tasks assigned by department head in emergency.Qualification:·Bachelor's Degree or above in life science relative major. MBA is preferred.·Minimum of 2-3 years’ experience in Customer Service, Commercial Operation, Sales Administration or other commercial background, preferred in large pharmaceutical or CXO companies.·Good team player with excellent communication and negotiation skill.·Fluent English and good Microsoft Office skill.·Influence/communication - establishes good relationships; experienced in driving changes across different functions.·Ability to navigate through a large complex business and solve problems.