Maison: Panerai Job Purpose Assist the CRM team in executing digital customer relationship management projects, supporting on data analysis, gift management, other daily admin operations and partly support in Marketing task. ________________________________________ Key Responsibilities 1. Data Analysis Excel data mapping and processing on CRM data, including: • VLOOKUP cross-table matching (multi-criteria) • Pivot table analysis (dynamic data sources + calculated fields) • Advanced filtering and conditional formatting automation 2. Project Operations Support • Track store closure information and synchronize real-time updates with reminder alerts 3. Gift Management • Track gift delivery status (warehouse, boutique, and office) • Maintain office gift inventory records (storage location, quantity, type) • Coordinate and document office gift dispatch (purpose, quantity, date) • Manage incoming gift inventory (arrange storage location and record quantity) 4. SAP PO & Tsuite Order Processing • Process supplier payment orders and maintain records 5. Administrative Support • Printing, binding, courier services, and other office tasks 6. Partly support in Marketing task. • Participate in and support Marketing team activities when campaign or event support is required. ________________________________________ Requirements • Data Analysis: Proficient in Excel (VLOOKUP, Pivot Tables, advanced filtering, conditional formatting) • Communication: Strong written and verbal communication skills in both Chinese and English • Problem-Solving: Ability to work independently and address issues proactively • Language: Fluent in English (written and spoken) • Detail-Oriented: Strong organizational skills with attention to accuracy • Multi-tasking: Capable of managing multiple priorities in a fast-paced environment