Position Responsibilities 工作内容 1. 负责新经销商入网售后标准，包括人员岗位要求、售后场地硬件、专用工具采购、初始零件库存、系统权限开通、入网培训要求 等； Responsible for post-sales onboarding standards for new dealers, including staffing, venue hardware, tool procurement, initial parts, system access, and training requirements. 2. 负责经销商提报的用户产品保修申请（索赔业务）的材料收集、初审及提交，帮助用户与经销商完成保修权益兑付； Collect, review, and submit dealer product warranty claims; assist customers and dealers in fulfilling warranty benefits. 3. 负责全产品线的首保业务，包括首保成本测算、材料准备、系统开发需求、权益发放与核销、经销商培训、数据分析等； Manage first-maintenance services across product lines, including cost estimation, materials, system requirements, benefit redemption, training, and analysis. 4. 经销商售后商务政策数据收集与测算，包括与网络发展部沟通售后政策季度检核要求、信息收集、数据测算、经销商弱项分析 与跟踪等； Collect and calculate dealer after-sales policy data, coordinate quarterly reviews with Network Development, analyze weaknesses, and track performance. 5. 经销商售后业务看板研究，对全网经销商售后基础信息统一收集整理，包括经销商售后团队人员清单、维修技师等级、售后盈 利表现、零件进销存情况等各维度； Research dealer after-sales dashboards; organize network-wide data including staffing, technician levels, profitability, and parts inventory. 6. 根据部门需要的其他相关工作 Other related tasks assigned by the department. Candidate Requirements 候选人要求 1. 本科及以上学历，工科背景或拥有汽车/摩托车/户外动力行业经 验优先 Bachelor degree or above; engineering background or experience in automotive/motorcycle/powersports industry preferred. 2. 英语6级，熟练掌握办公软件，有BI或其他报表搭建和分析能力 CET-6, proficient in MS Office, capable of BI or report building and data analysis. 3. 性格沉稳，做事严谨，主动思考，积极学习 Composed personality, rigorous work style, proactive thinker, and eager learner