Basic Requirements - Recent graduates with a full-time bachelor’s degree or higher (any major; preference given to Marketing, Business Administration, Foreign Languages, or related fields). - Proficiency in Danish and English communication; preference given to candidates with overseas study or exchange experience. Competency Requirements - Strong service mindset and communication skills; experience in roles involving interpersonal interaction (e.g., volunteering or part-time jobs) during university. - Ability to handle pressure and manage emotions effectively; capable of properly addressing unexpected situations or complex issues. - Conscientious and organized; able to manage multiple tasks simultaneously and meet deadlines. - Basic business acumen; able to balance customer service with business objectives. - Team-oriented; preference given to candidates with cross-departmental or cross-team collaboration experience. Skill Requirements - Proficiency in Microsoft Office; basic understanding of or willingness to learn CRM or ticketing systems. - Curiosity about technology and strong learning agility; willingness to proactively acquire product knowledge and understand business processes. - Basic data organization and analysis skills; ability to identify issues through data. Preferred Qualifications - Internship experience in customer service, after-sales support, retail, or related fields.