Job Description: 职位描述： 1.Manage end-to-end order-to-cash (O2C) processes, including contract execution, order fulfillment, shipment coordination, cash application, and complaint resolution. 负责订单到收款，全流程管理，包括合同签订、订单执行、发货交付、收款核销及客户投诉处理。 2.Issue invoices, complete cash application activities, and drive the reduction of overdue accounts receivable (AR). 负责开具发票、完成收款核销工作，并推动逾期应收账款的持续改善。 3.Manage sales order forecasts and drive forecast accuracy through effective planning and coordination. 负责销售订单预测管理，并通过有效规划和协调提升预测准确率。 4.Manage customer cases, including general inquiries, new orders, documentation requests, and complaint handling. 负责客户各类业务需求管理，包括日常咨询、新订单处理、文件支持及客户投诉处理。 5.Partner closely with commercial teams to drive business initiatives, enhance customer experience, and achieve business targets. 与销售及商务团队紧密合作，推动业务项目落地，提升客户体验，并支持业务目标达成。 6.Drive process simplification and optimization initiatives to improve operational efficiency and service effectiveness. 推动业务流程简化与优化项目，提升运营效率及服务质量。 7.Analyze business and operational data trends and apply Danaher Business System (DBS) methodologies to achieve KPI targets. 分析业务及运营数据趋势，并运用Danaher Business System（DBS）方法论推动KPI达成。 Requirements: 职位需求： 1.Bachelor's degree preferred. 本科学历优先。 2.Ability to interface with both internal team members and external customers as part of a solutions-based sales approach. 具备与内部团队成员及外部客户沟通协作的能力，能够基于解决方案销售模式开展工作。 3.Ability to manage multiple tasks and prioritize effectively. 具备同时处理多项任务并有效安排优先级的能力。 4.Strong problem-solving skills and ability to work independently. 具备较强的问题分析与解决能力，能够独立开展工作。 5.Ability to positively contribute to organizational culture. 能够积极融入并促进组织文化建设。 6.Proficient verbal and written communication skills. 具备良好的口头及书面沟通表达能力。 6.Self-motivated. 具备较强的自驱力。 7.Customer-focused, clear thinker, and team player. 以客户为导向，逻辑清晰，具备良好的团队合作精神。