a) Discover Phase  Organize meeting mins and conduct market research  Finetune slides and excel sheets  Facilitate ideation workshop b) Define Phase  Collect requirements to assist in future solution design  Organize need-based discussion working sessions and document changes/needs  Finetune slides and conduct proofreading  Facilitate to-be design report-out c) Plan Phase  Gather all project deliverables into a master file for final delivery and proofread documents  Facilitate global reporting