1. Technical Competency Requirements - Computer science major or relevant experience in desktop maintenance is preferred. - Should familiar with the use of mainstream operating systems (Windows 10/11, macOS), if have experience in installation, configuration, and troubleshooting will be given priority. - Should familiar with office software support (including Microsoft Office, Mail Apps, and collaboration tools such as Teams/Zoom). - Should have basic knowledge of network and system troubleshooting commands, such as ping, tracert, and nslookup. - Familiarity with the use of audio-visual equipment (projectors, video conferencing, sound reinforcement, large screens, etc.) will be given priority. 2. Language Proficiency - Must have fluent Chinese，English and local language listening, speaking, reading, and writing skills, and be able to write English IT cases.