Responsibility • Lead client blueprint sessions to define workflows and accurately capture business requirements • Coordinate with HQ product teams to translate client needs into development requests and new features • Finalize technical blueprints and API specifications to ensure data accuracy and completeness • Lead interface design meetings to ensure seamless integration with client systems • Define and execute UAT test cases to validate system functionality against client expectations • Maintain and update standard documentation for all systems ensuring strict quality control • Conduct training sessions and share case studies to upskill EU teams and enhance collective expertise • Provide technical consulting and support during the pre-sales phase to drive system adoption Required capabilities, and skills • With valid work permit • Bachelor degree or above, major in logistics, mechanical related or similar industry experience is preferred • Understanding of Warehouse Management Systems (WMS) and Warehouse Execution Systems (WES), including configuration capabilities • Familiarity with warehouse automation equipment such as AGV/AMR, PLC, conveyor • Ability to convert business requirements into functional specifications to guide software design and testing • Skilled in utilizing system tools including databases, Linux, APIs, and simulation platforms • Insight into logistics-intensive business processes (e.g., e-commerce, retail, 3PL, automotive) • Fluent in spoken and written English to meet daily and business communication needs Preferred qualifications, capabilities, and skills • With driver's license • Have a sense of responsibility, work conscientiously and responsibly • Ability to prioritize multiple complex situations to deliver successful results • Outstanding resilience, capable of maintaining composure in fast-paced work environments