主要职责 / Key Responsibilities 1. 入库与库存管理 / Inbound & Inventory Management 监督供应商发往海外第三方仓库的每日入库活动，确保货物及时、准确入库。 Supervise daily inbound shipments from suppliers to overseas 3PL warehouses, ensuring timely and accurate receiving. 处理入库异常（数量差异、破损、标签问题等），推动问题闭环解决，确保账实一致。 Manage inbound discrepancies (quantity variance, damages, labeling issues, etc.) and drive resolution to ensure inventory accuracy. 定期核对内部系统与3PL库存数据，确保库存记录准确。 Reconcile inventory data between internal systems and 3PL warehouses to maintain accurate stock records. 确保系统主数据（SKU、价格、客户信息等）及时、准确更新。 Maintain accurate and timely updates of system master data (SKU, pricing, customer data, etc.). 2. 订单管理与履行 / Order Management & Fulfillment 准确理解客户需求并传达给3PL，确保拣货及出货满足客户要求。 Accurately interpret customer requirements and communicate them to 3PL to ensure correct picking and shipment. 监督订单全流程执行，包括报价、资料填写、订单跟踪及发票发送。 Oversee full order lifecycle execution, including quotation, documentation preparation, order tracking, and invoice issuance. 主动识别并解决订单执行中的异常问题，确保准时交付。 Proactively identify and resolve order-related issues to ensure on-time delivery. 3. 第三方仓库管理 / 3PL Performance Management 与海外第三方仓库保持日常沟通及定期运营会议，确保其遵循公司运营标准。 Maintain daily communication and regular operational reviews with overseas 3PLs to ensure compliance with company standards. 监控3PL运营绩效（及时率、准确率、异常率等），推动持续改进。 Monitor 3PL KPIs (on-time rate, accuracy rate, exception rate, etc.) and drive continuous improvement. 支持公司快节奏业务需求，提升仓库响应效率与服务水平。 Support fast-paced business operations and enhance warehouse responsiveness and service quality. 4. 财务与结算协同 / Financial Coordination & Settlement 审核3PL费用账单，确保费用准确合理，并按流程安排付款。 Review 3PL invoices to ensure accuracy and arrange payments accordingly. 协助财务部门跟进应收账款回收，支持对账与客户沟通。 Support Finance in accounts receivable follow-up and reconciliation processes. 确保订单、发票与系统账务数据一致。 Ensure alignment between orders, invoices, and system financial records. 5. 系统与EDI协调 / System & EDI Coordination 协调IT/BA团队与3PL或客户端之间的EDI对接与异常问题处理。 Coordinate with IT/BA teams and 3PL/customer systems to resolve EDI integration issues. 确保订单、库存及财务数据在系统间准确流转。 Ensure accurate data flow across systems for orders, inventory, and financial transactions. 支持系统优化及自动化项目，提升运营效率。